2.8 Delete New Segments and Return Original Bill Segments to Frozen

4.2.2.8 Manage Billing Disputes : Manage Billing Disputes Detailed Process Model Description : 2.8 Delete New Segments and Return Original Bill Segments to Frozen

2.8 Delete New Segments and Return Original Bill Segments to Frozen

Reference: Manage Billing Disputes Process Model - Page 1 for the associated business process diagram.

Actor/Role: CC&B

Description: CC&B deletes the newly generated segment and returns the original Bill Segment to frozen. There is no impact to Financial Transactions. Refer to 4.2.2.2 CC&B Manage Meter Charges.